Remote Logistics IT & WMS Specialist

Kuehnenagel; Charlotte (NC); Remote; USD 70,000 - 100,000; Full time

Job summary

Kuehne Nagel is seeking a WMS-focused professional to bridge IT and regional operations, supporting client deployments, system configuration, and training. You will drive process improvements and provide post-implementation support in a dynamic logistics environment.

The role requires hands-on WMS experience, strong stakeholder management, and the ability to translate operational needs into effective WMS configurations for multiple clients and warehouses.

Qualifications

• 3 years of experience supporting, implementing, configuring, or administering a WMS within a distribution, logistics, or warehouse environment.
• Experience with WMOS, SwiftLOG, or CIELFW/FD strongly preferred.
• Experience supporting at least two core warehouse processes, such as order management, inventory management, receiving, picking, packing, or shipping.

Responsibilities

• Coordinate WMS implementations, including initial warehouse/depot and client setup and system configuration.
• Manage work orders and tickets for new client requirements, functionality, incidents, and support issues.
• Conduct and support unit, UAT, regression, and new functionality testing to ensure system readiness and alignment with requirements.
• Provide training and development for Local Super Users (LSUs) and key operational users, enabling effective downstream training.
• Identify, recommend, and implement system and process improvements that enhance operational efficiency and performance.
• Deliver post-implementation hypercare and second-level support, while maintaining operational process and training documentation.

Skills

Stakeholder management

Technical communication

Process optimization

Education

Bachelor’s degree in IT, SCM, Logistics, Business, Engineering, or related

Tools

Manhattan WMOS

SwiftLOG

CIELFW/FD

Job description

Kuehne Nagel is seeking a WMS-focused professional to bridge IT and regional operations, supporting client deployments, system configuration, and training. You will drive process improvements and provide post-implementation support in a dynamic logistics environment.

The role requires hands-on WMS experience, strong stakeholder management, and the ability to translate operational needs into effective WMS configurations for multiple clients and warehouses.