Remote Localization Quality Analyst & Process Optimizer

Welocalize; United States; A distancia; USD 6400 - 13.000; Jornada completa

Descripción de la vacante

Welocalize, Inc. seeks a Quality Analyst to lead complex quality analysis, program coordination, and process optimization. You will own client reporting for assigned projects and mentor junior staff, sharing accountability with Project Managers.

Responsibilities include building dashboards, performing sampling checks, tracking corrective actions, coordinating trainings, and maintaining up-to-date SOPs. This role operates in a remote environment and interfaces with vendors, PMs, and Ops to ensure

Formación

• Bachelor's degree in Linguistics or related field preferred or equivalent experience.
• 3–7 years in operations/quality coordination, linguistic quality review, or data analysis.
• Strong attention to detail and ability to work independently in a remote setting.

Responsabilidades

• Build and maintain quality dashboards (throughput, accuracy, error mix, trend lines) and share concise summaries.
• Perform sampling and guideline-adherence checks; log defects with categorization and severity.
• Track corrective actions to closure; verify re-tests and document outcomes.
• Coordinate training sessions and refreshers; manage attendance and quick assessments.
• Keep guidelines/SOPs/rubrics current and version-controlled; manage release notes.
• Prepare client-ready exports (tables, charts) with consistent formatting and footnotes.
• Liaise with PMs and Ops to align timelines and inputs for reporting and audits.
• Manage access requests and permissions for QA tools and folders.
• Coordinate with vendors; support SLAs and documentation requests.
• Identify minor process gaps and suggest simple fixes (templates, checklists).

Conocimientos

Organization

Communication

Basic BI familiarity

QA checks

Remote work

Educación

Bachelor's degree in Linguistics or related

Herramientas

Spreadsheets

BI tools (basic)

Descripción del empleo

Welocalize, Inc. seeks a Quality Analyst to lead complex quality analysis, program coordination, and process optimization. You will own client reporting for assigned projects and mentor junior staff, sharing accountability with Project Managers.

Responsibilities include building dashboards, performing sampling checks, tracking corrective actions, coordinating trainings, and maintaining up-to-date SOPs. This role operates in a remote environment and interfaces with vendors, PMs, and Ops to ensure