Remote Loan Application Support Specialist

Enova International; United States; On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Paid parental leave

Employee recognition program

Job summary

Enova International is looking for an Application Support Representative to manage inbound customer calls and guide them through the loan application process. This fully remote role requires candidates to be located within 100 miles of Chicago, IL, or South Jordan, UT. Responsibilities include ensuring high customer satisfaction and maintaining accurate account records. The position offers a budgeted hourly rate of $17.00 and includes comprehensive benefits such as health insurance, 401(k) matching, PTO, and a recognition program.

Qualifications

• Prior call center experience is a plus.
• Proven ability to thrive in a high-volume environment.
• Comfortable utilizing new technology.

Responsibilities

• Manage incoming customer calls.
• Follow up with customers to encourage application completion.
• Ensure customer satisfaction by explaining product features.

Skills

Exceptional communication skills

Active listening skills

Multi-tasking skills

Adaptability

Job description

Enova International is looking for an Application Support Representative to manage inbound customer calls and guide them through the loan application process. This fully remote role requires candidates to be located within 100 miles of Chicago, IL, or South Jordan, UT. Responsibilities include ensuring high customer satisfaction and maintaining accurate account records. The position offers a budgeted hourly rate of $17.00 and includes comprehensive benefits such as health insurance, 401(k) matching, PTO, and a recognition program.