Remote Loan Application Specialist - Sales

Enova; Chicago (IL); Remote; USD 19,320 - 27,517; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) matching

PTO & paid holidays

Sabbatical program

Paid parental leave

Employee recognition program

Charitable matching programs

Job summary

Enova is seeking an Application Support Representative to manage a high volume of inbound calls from prospective customers, guiding them through the loan application process. This role offers remote work flexibility for candidates residing within 100 miles of Chicago, IL or South Jordan, UT.

The position requires strong communication skills, a customer service background, and an ability to thrive in a fast-paced environment. Compensation includes an hourly rate of $17.00 and various employee benefits including health insurance and 401(k) matching.

Qualifications

• Prior call center experience is a plus.
• Exceptional communication and active listening skills.
• Proven ability to thrive in a high-volume environment.
• Comfortable utilizing new technology.

Responsibilities

• Manage incoming customer calls.
• Proactively follow up with customers.
• Ensure high levels of customer satisfaction.
• Maintain meticulous and up-to-date customer account records.
• Deliver exceptional customer service.

Skills

Call center experience

Communication skills

Customer service

Adaptability

Multi-tasking

Technology proficiency

Job description

Enova is seeking an Application Support Representative to manage a high volume of inbound calls from prospective customers, guiding them through the loan application process. This role offers remote work flexibility for candidates residing within 100 miles of Chicago, IL or South Jordan, UT.

The position requires strong communication skills, a customer service background, and an ability to thrive in a fast-paced environment. Compensation includes an hourly rate of $17.00 and various employee benefits including health insurance and 401(k) matching.