Remote Load Management Solutions Leader - Western US

Eaton Electrical Ltd; USA; Remote; USD 97.000 - 143.000; Vollzeit

Zusammenfassung

Eaton Electrical Ltd is seeking a Load Management Solutions Leader for the West Region. The role is onsite with travel to support utilities across NM, ID, AZ, CO, NV, and UT, aiming to modernize grid and maximize DR value.

Responsibilities include guiding customers on system usage, leading regional engagements, and acting as a technical escalation point before Engineering. Travel about 50% is expected.

Qualifikationen

• Bachelor's degree from an accredited institution.
• 5+ years of engineering, product marketing, operations or product sales in the electrical industry.
• Eaton will not consider applicants for employment immigration sponsorship or support for this position.
• All candidates must reside within one of the states listed on the job posting considering the regional travel for this role.

Aufgaben

• Provide expertise to assist assigned customers in making decisions to properly utilize the system to achieve their expected value and to meet their Demand Response goals.
• Responsible for supporting our largest utility customers in the region as a lead load management consultant
• Major channel of Voice of Customer into Product Development and collaborative SME relationship with Sales, Marketing, Engineering, Services.
• Advises customers on best practices for communication network rollout and maintenance including RF Mesh Infrastructure, gateway, relays, and meter.
• Analyzes network health and implement optimization strategies that may impact demand response systems
• Advise and support on-ground activity local to regionally assigned utility customers to restore or maintain system performance to SLA levels.
• Track on-the-ground issues and risks for regional customers and escalate to Eaton for corrective actions.

Kenntnisse

Leadership

Customer relationship

Strategic thinking

Analytical skills

Communication skills

Problem-solving

Time management

Teamwork

Agile PM

Ausbildung

Bachelor's degree

Tools

RF Communications

Embedded firmware

Enterprise software systems

Jobbeschreibung

Eaton Electrical Ltd is seeking a Load Management Solutions Leader for the West Region. The role is onsite with travel to support utilities across NM, ID, AZ, CO, NV, and UT, aiming to modernize grid and maximize DR value.

Responsibilities include guiding customers on system usage, leading regional engagements, and acting as a technical escalation point before Engineering. Travel about 50% is expected.