Remote LMS Implementation Project Lead

Absorb Software Inc.; United States; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Remote-first

Health and Wellness benefits

Equipment allowance

Career growth opportunities

Job summary

Absorb Software is seeking an Implementations Team Lead to guide client onboarding and successful LMS rollouts. You will serve as the main contact, project manager, trainer, and educator, driving client success and smooth transitions to Absorb LMS.

You’ll own end‑to‑end implementations and coordinate cross‑functional teams to deliver value. In this remote‑first role, you’ll train clients, manage timelines, and collaborate with Sales, Success, and Product to scale outcomes.

Qualifications

• 4+ years in Client Onboarding or Implementation and Project Management.
• Previous training experience / software training experience.
• Understanding of basic online/SaaS concepts.
• Project oriented mindset.

Responsibilities

• Own the software implementation process (average duration of 8 weeks) for new clients, end‑to‑end via phone, by email, and/or virtual meetings.
• Gather and document requirements, confirm project scope, and work with clients to develop achievable timelines and program goals.
• Act as a client partner and liaison for cross‑departmental collaboration and resource management.
• Support and implement additional products and integrations such as RESTful API, CRM/HRM integrations, etc.
• Provide in-depth training on our LMS, including best practices and workflows customized to each client’s needs.
• Manage a portfolio of projects, maintaining a high level of quality while coordinating multiple projects at once.

Skills

Client Onboarding

Implementation

Project Management

Training experience

Education

PMP certification (preferred)

Tools

Salesforce

ChurnZero

Monday.com

Microsoft Teams

Microsoft Office

Gong

Job description

Absorb Software is seeking an Implementations Team Lead to guide client onboarding and successful LMS rollouts. You will serve as the main contact, project manager, trainer, and educator, driving client success and smooth transitions to Absorb LMS.

You’ll own end‑to‑end implementations and coordinate cross‑functional teams to deliver value. In this remote‑first role, you’ll train clients, manage timelines, and collaborate with Sales, Success, and Product to scale outcomes.