Remote Life Underwriting Manager: Analytics and Leadership

Guardian Life

Montpelier (VT)

Remote

USD 95,000 - 156,000

Full time

3 days ago
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Job summary

Guardian Life in the United States is seeking a senior life underwriter leader who balances discipline with innovation. You will provide expert judgment on highly complex cases, coach a team of underwriters, and collaborate across product, distribution, and technology to improve turnaround time and mortality outcomes.

The role emphasizes analytics, digital tools adoption, and ethical, compliant decision-making.

Qualifications

  • Extensive life underwriting expertise, including authority to adjudicate complex, high-value cases.
  • Minimum 5 years of life underwriting experience, with demonstrated ability to lead teams.
  • Working knowledge of automated underwriting platforms and programs; experience with quality control.
  • Strong communication and stakeholder management skills; collaborate with reinsurers and vendors.
  • Demonstrated ability to foster a collaborative team culture while coaching underwriters to build digital fluency and adopt new tools.
  • Commitment to ethical decision-making, regulatory compliance, and sustainable practices.

Responsibilities

  • Provide expert judgment on highly complex and escalated cases, ensuring consistency with underwriting guidelines and mortality objectives; manage facultative referrals when appropriate.
  • Oversee complex case adjudication during peak volumes, ensuring accuracy and consistency while promoting the use of analytics and modern underwriting platforms.
  • Lead and develop a team of underwriters, set daily priorities, and ensure service-level adherence, consistency, and quality.
  • Leverage analytics dashboards to track mortality, placement, cycle time, and referral rates; implement targeted improvements.
  • Pilot and validate new underwriting technologies and vendor solutions; document business cases and measure outcomes.
  • Coach, develop, and upskill underwriters in analytical thinking, digital tools, and customer-centric practices.
  • Negotiate appeals with the use of professional judgment, industry knowledge & business sense to go outside the established company guidelines in order to make determinations on requests for formal changes to official decisions made previously by Life Underwriters, Senior Life Underwriters, & Life Underwriting Specialists
  • Communicate with the field force and home office personnel for the purpose of acquiring necessary information, solving problems, and conveying decisions in a polite, confident, and professional manner

Skills

Life underwriting
Underwriting leadership
Analytics literacy
Communication skills
Stakeholder management
Regulatory compliance

Tools

Random Holdouts (RHO)
Post-Issue Audits (PIA)

Job description

Guardian Life in the United States is seeking a senior life underwriter leader who balances discipline with innovation. You will provide expert judgment on highly complex cases, coach a team of underwriters, and collaborate across product, distribution, and technology to improve turnaround time and mortality outcomes.

The role emphasizes analytics, digital tools adoption, and ethical, compliant decision-making.

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