Remote Life Sciences CRM Implementation Consultant

Remote; San Francisco (CA); Remote; USD 70,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

Flexible PTO

Company holidays

Retirement programs

Charitable giving program

Job summary

Veeva Systems is hiring for a remote, full-time role in Vault CRM implementation and post-implementation support within the Life Sciences sector. You will partner with customers to maximize platform capabilities, lead discovery workshops, and ensure successful customer outcomes in a hands-on, technical role with no coding required.

The role emphasizes collaboration, self-starting drive, and delivering exceptional customer success, with travel up to 25% depending on team needs.

Qualifications

• 3+ years of demonstrated consulting or equivalent experience.
• Industry experience in Life Sciences, Healthcare or CRM.
• Proven track record meeting with senior management and executives as a subject matter expert.
• Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels.
• Strong presentation and solution design skills.
• Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%.

Responsibilities

• Lead customers in the process of discovery workshops that align with best practices and drive to solutions based on requirements
• Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
• Develop and leverage expertise in our Vault platform
• Plan, manage, and perform application build, test, and deploy activities
• Identify and monitor interdependencies between various program or project workstreams
• Create project deliverables and standards (e.g., including process standards)
• Plan and establish after-go-live activities including ongoing support and ongoing application changes to align to full capabilities

Skills

CRM experience

Consulting experience

Presentation skills

Solution design

Travel readiness

Tools

Vault platform

Job description

Veeva Systems is hiring for a remote, full-time role in Vault CRM implementation and post-implementation support within the Life Sciences sector. You will partner with customers to maximize platform capabilities, lead discovery workshops, and ensure successful customer outcomes in a hands-on, technical role with no coding required.

The role emphasizes collaboration, self-starting drive, and delivering exceptional customer success, with travel up to 25% depending on team needs.