Remote Licensed Insurance CSR - Personal Auto

Recruit Monitor; City of Yonkers (NY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid training

Flexible shift scheduling

Career advancement opportunities

Job summary

A leading remote customer service provider is seeking a Remote Customer Service Representative to deliver exceptional service and support to policyholders. In this role, you will engage with customers, manage their inquiries, and ensure satisfaction by accurately processing transactions related to personal lines insurance policies. Candidates should possess a minimum of three years in insurance, strong communication skills, and Personal Lines producer licenses. This position includes paid training and opportunities for career advancement.

Qualifications

• Minimum of 3 years of insurance experience.
• Ability to review, record, and organize written data from various sources.
• Proficient in utilizing call center specific phone systems.

Responsibilities

• Provide exceptional customer service by responding to inbound customer calls.
• Build rapport with each customer to enhance satisfaction.
• Process policyholder transactions accurately within time standards.
• Identify and interpret customer needs to implement resolutions.

Skills

Exceptional customer service

Excellent communication skills

Interpersonal skills

Problem-solving

Negotiation

Education

Personal Lines producer insurance licenses

Job description

A leading remote customer service provider is seeking a Remote Customer Service Representative to deliver exceptional service and support to policyholders. In this role, you will engage with customers, manage their inquiries, and ensure satisfaction by accurately processing transactions related to personal lines insurance policies. Candidates should possess a minimum of three years in insurance, strong communication skills, and Personal Lines producer licenses. This position includes paid training and opportunities for career advancement.