Remote Licensed Health Insurance Advisor

TTEC; United States; Remote; USD 29,000 - 36,000; Full time

Job summary

Licensed Healthcare Insurance Agent at TTEC is a remote role in the United States, offering a full-time path with a guaranteed base rate and potential bonuses. You will support customers by explaining coverages, advising on health products, and handling sales with a focus on empathy and privacy.

The role requires a state health license, reliable internet, and prior sales or customer service experience. Training and benefits are provided as part of TTEC’s employee program.

Qualifications

• Current Health insurance license in your state of residence.
• High speed internet (>25 Mbps download and 10 Mbps upload).
• Minimum six (6) months sales experience.
• Integrity to follow HIPAA guidelines on maintaining patient privacy.
• Strong customer service orientation (empathy, compassion and listening skills).
• High school diploma or equivalent.
• Strong computer navigation skills and experience; role is 100% remote.

Responsibilities

• Assist individuals in understanding their coverages and selecting the right products and solutions.
• Provide full lifecycle customer service and sales; inbound or follow-up calls.
• Respond to inquiries with compassion and active listening; select best solution.
• Identify additional needs and help upgrade products or services.
• Complete the sale or renewal of a health plan; sales conversions expected.

Skills

Sales experience

Customer service

HIPAA compliance

Remote work

Health insurance license

Strong communication

Education

High school diploma

Job description

Licensed Healthcare Insurance Agent at TTEC is a remote role in the United States, offering a full-time path with a guaranteed base rate and potential bonuses. You will support customers by explaining coverages, advising on health products, and handling sales with a focus on empathy and privacy.

The role requires a state health license, reliable internet, and prior sales or customer service experience. Training and benefits are provided as part of TTEC’s employee program.