Remote Library Patron Services Clerk

Appone; Joliet (IL); On-site; USD 17,000 - 25,000; Full time

Job summary

Joliet Public Library is seeking aVirtual Customer Services Clerk to assist patrons of all ages in a positive, timely, and efficient manner. The role includes updating and verifying patron accounts, answering inquiries about services, initiatives, and library events, and guiding users through websites and databases.

The position may be full-time or part-time and is described as site-based with virtual elements, supporting the library’s missions while delivering excellent customer service.

Job description

Joliet Public Library is seeking aVirtual Customer Services Clerk to assist patrons of all ages in a positive, timely, and efficient manner. The role includes updating and verifying patron accounts, answering inquiries about services, initiatives, and library events, and guiding users through websites and databases.

The position may be full-time or part-time and is described as site-based with virtual elements, supporting the library’s missions while delivering excellent customer service.