Customer-Focused Library Access Services Clerk (Part-Time)

Fllib; Fox Lake (IL); On-site; USD 21,000 - 28,000; Part time

Job summary

Fllib is seeking a Part-Time Access Services Clerk 1 to join our library team in Fox Lake, IL. You will assist patrons at the circulation desk, check materials in and out, issue library cards, and process holds.

The role emphasizes accuracy, team collaboration, and a customer-first attitude. Responsibilities include aiding patrons with catalogs and copiers, handling mail, and upholding circulation policies while maintaining a welcoming, orderly desk and collections area.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Provide courteous, friendly service to library patrons.
• Check materials in and out.
• Issue and renew library cards for patrons.
• Process patron holds and fines.
• Assist patrons with copy machine and catalog use.
• Sort and shelve library materials and maintain desk appearance.
• Perform clerical duties and protect patron privacy.

Skills

Customer service

Teamwork

Attention to detail

Self-starter

Computer literacy

Education

High school diploma or equivalent

Tools

Library catalog system

Job description

Fllib is seeking a Part-Time Access Services Clerk 1 to join our library team in Fox Lake, IL. You will assist patrons at the circulation desk, check materials in and out, issue library cards, and process holds.

The role emphasizes accuracy, team collaboration, and a customer-first attitude. Responsibilities include aiding patrons with catalogs and copiers, handling mail, and upholding circulation policies while maintaining a welcoming, orderly desk and collections area.