Remote Legal Ops & Contract Systems Analyst

Affirm; Sioux Falls (SD); On-site; USD 88,000 - 138,000; Full time

Job summary

Affirm is seeking a seasoned Legal Operations Analyst II to support contract operations across Legal Platform Services. You will optimize Ironclad CLM, manage contract data, and build scalable tech solutions to accelerate business workflows.

The role partners with Finance, Product, Procurement, and IT, delivering dashboards, reports, and playbooks while driving process improvements in a fast-paced, remote-first environment.

Qualifications

• 3+ years of in-depth experience in contract management, legal operations, or contract technology administration.
• Advanced proficiency with Ironclad, Zip, and similar CLM/procurement platforms.
• Experience with Jira, Salesforce, Notion, Google, and Contentful.

Responsibilities

• Manage and optimize Ironclad CLM platform, including system administration, workflow configuration, template management, approval routing, and system integrations including Zip and Salesforce.
• Oversee contract database management, ensuring data integrity, and reporting accuracy.
• Develop and implement technical solutions for contract intake, triage, and lifecycle management, supporting both vendor and commercial agreements.
• Partner with Procurement, Financial Systems, Business Systems, IT, and vendors on system integrations, API connections, and technical troubleshooting.
• Create training materials, playbooks, self-service resources, and documentation for contract management systems and tools.
• Own end-to-end process improvement initiatives across contract operations: identify inefficiencies, design scalable solutions, and drive implementation from concept through adoption.
• Build and manage department-wide reports and dashboards with detailed metrics for Legal Leadership.
• Support cross-functional initiatives, such as data field review and analysis, audits, and other initiatives as assigned.
• Oversee knowledge management, maintaining FAQs, legal team intranet hubs, internal/external materials, process documents, template libraries, and legal webpages.
• Assist with general administrative, project management, and special projects as needed, with the ability to work in an ever-changing environment

Skills

Data analysis

Project management

Verbal and written communication

Problem solving

Team player

Bias for action

Tools

Ironclad

Zip

Salesforce

Jira

Notion

Google

Contentful

Job description

Affirm is seeking a seasoned Legal Operations Analyst II to support contract operations across Legal Platform Services. You will optimize Ironclad CLM, manage contract data, and build scalable tech solutions to accelerate business workflows.

The role partners with Finance, Product, Procurement, and IT, delivering dashboards, reports, and playbooks while driving process improvements in a fast-paced, remote-first environment.