Remote Legal Client Engagement & Intake Specialist

Lunn Law LLC; Fayetteville (GA); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health coverage

401(k) with matching

Life Insurance

Paid holidays and PTO

Paid parental leave

Short-Term Disability

Military Leave

Meaningful work

Process-minded culture

Team environment

Job summary

Lunn Law LLC is seeking a Client Engagement Specialist to bridge education and action for Potential New Clients. You will listen to clients' stories, connect them to the firm’s value, and guide them toward resolution with structured follow-up and tailored engagement plans.

The role emphasizes consultative selling, delicate conversation handling, and delivering a thorough onboarding experience to seamlessly transition new clients to our legal team.

Qualifications

• Experience in consultative sales and client onboarding.
• Ability to discuss sensitive personal matters with clients.
• Strong follow-up and engagement planning skills.

Responsibilities

• Follow up with Potential New Clients to nurture engagement.
• Create strategic engagement plans and secure signed agreements.
• Coordinate a warm onboarding process transitioning clients to the legal team.

Skills

Consultative sales

Relationship-building

Active listening

Onboarding

Job description

Lunn Law LLC is seeking a Client Engagement Specialist to bridge education and action for Potential New Clients. You will listen to clients' stories, connect them to the firm’s value, and guide them toward resolution with structured follow-up and tailored engagement plans.

The role emphasizes consultative selling, delicate conversation handling, and delivering a thorough onboarding experience to seamlessly transition new clients to our legal team.