Remote Legal Client Billing & Accounts Manager

Ogletree Deakins; Oregon; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid Time Off

Paid Sick Leave

401(k) matching

Profit Sharing

Paid Holidays

Parental Leave

Health & Dental & Vision Insurance

HSA/FSA

Job summary

Ogletree Deakins seeks a Client Account Manager to oversee the full financial lifecycle for a subset of Billing Attorneys and their PAs. You will coordinate with Billing, Revenue, and AR teams, conduct monthly check-ins, and drive high-profile client audits to ensure accurate billing and timely collections.

The role emphasizes strong communication, meticulous process management, and collaboration across departments, with remote work options and a competitive benefits package.

Qualifications

• Undergraduate degree in Business, Accounting, or Finance.
• 6+ years legal billing.
• Proficiency with MS Word and Excel (formulas, pivot tables, and filters).
• Working knowledge of Aderant and BillBlast.
• Experience with PrebillViewer (PBV) preferred.
• Experience with electronic billing systems such as Legal Tracker, LegalX, Collaborati, TyMetrix, etc., preferred.
• Prior experience with the collection of outstanding AR preferred.
• Interpersonal and Communication Skills: Demonstrates excellent oral and written communication abilities, with the confidence to engage effectively with attorneys, practice assistants, and cross-functional Finance teams while maintaining a professional and solutions-oriented demeanor.
• Workload Management: Capable of prioritizing tasks efficiently and adapting to a fast-paced environment.
• Self-Motivation: A highly motivated self-starter who excels with minimal supervision and takes a proactive approach in team settings.
• Organizational Skills: Exhibits exceptional organizational skills and attention to detail, managing multiple tasks and deadlines effectively.
• Initiative and Judgment: Takes initiative, exercises good judgment, and demonstrates excellent follow-up skills.
• Rates Knowledge: Understanding of rates, fee offers, and various rate-related nuances in accordance with firm procedure and client guidelines.
• Problem Solving: The ability to apply a logical thought process to unique and varied requests and determine the next step using best practice protocol within a legal billing environment.

Responsibilities

• Serve as the single point of contact and escalation resource for assigned Billing Attorneys and their Practice Assistants for all financial-related inquiries that involve multiple departments, including but not limited to matter information, billing, rejections, accruals, and AR.
• Triage attorney questions by coordinating with the appropriate departments to resolve inquiries.
• Act as liaison between all financial services departments, ensuring work is completed on time and accurate resolution of questions and disputes.
• Manage reversal projects from end to end, overseeing the billing component and serving as the primary liaison with other departments to ensure coordinated and timely completion.
• Perform periodic billing audits on high-profile clients to ensure accuracy, identify risk areas, and confirm compliance with client-specific billing guidelines.
• Work with the rejection team to research and resolve eBilling rejections by performing root-cause analysis and providing resolution.
• Oversee the initial electronic bill submission process for newly e-billed high-profile clients, including supervising the penny test process to verify accurate system setup before full billing.
• Meet monthly with assigned Billing Attorneys and their Practice Assistants to review account status, address outstanding issues, and confirm that all billing and collection processes are functioning correctly.
• Support the assigned Billing Team with invoice management as needed.

Skills

Billing

Communication

Analytical

MS Excel

Education

Undergraduate degree in Business/Accounting/Finance

Tools

Aderant

BillBlast

PBV

Legal Tracker

LegalX

Collaborati

TyMetrix

Job description

Ogletree Deakins seeks a Client Account Manager to oversee the full financial lifecycle for a subset of Billing Attorneys and their PAs. You will coordinate with Billing, Revenue, and AR teams, conduct monthly check-ins, and drive high-profile client audits to ensure accurate billing and timely collections.

The role emphasizes strong communication, meticulous process management, and collaboration across departments, with remote work options and a competitive benefits package.