Remote Legal Billing Account Manager

Ogletree Deakins; New York (NY); Remote; USD 108,000 - 140,000; Full time

Benefits offered by this job

PTO

Paid Sick Leave

401(k) matching

Profit Sharing

Paid Holidays

Paid Parental Leave

Health, Life Insurance includingDental

HSA/FSA

Tuition Reimbursement

Employee Assistance Program

Job summary

Ogletree Deakins seeks a Client Account Manager to manage the full financial lifecycle for a set of Billing Attorneys and Practice Assistants. You’ll coordinate with Billing, Revenue, Matter Information, and AR teams to ensure accurate billing, timely inquiries resolution, and successful collection efforts.

You will lead monthly check-ins, triage inquiries, and direct reversal projects while maintaining high standards for compliance with client-specific billing guidelines.

Qualifications

• Undergraduate degree in Business, Accounting, or Finance.
• 6+ years legal billing.
• Proficiency with MS Word and Excel (formulas, pivot tables, and filters).
• Working knowledge of Aderant and BillBlast.
• Experience with PrebillViewer (PBV) preferred.
• Experience with electronic billing systems such as Legal Tracker, LegalX, Collaborati, TyMetrix, etc., preferred.
• Prior experience with the collection of outstanding AR preferred.

Responsibilities

• Serve as the single point of contact and escalation resource for assigned Billing Attorneys and their Practice Assistants for all financial-related inquiries that involve multiple departments, including but not limited to matter information, billing, rejections, accruals, and AR.
• Triage attorney questions by coordinating with the appropriate departments to resolve inquiries.
• Act as liaison between all financial services departments, ensuring work is completed on time and accurate resolution of questions and disputes.
• Manage reversal projects from end to end, overseeing the billing component and serving as the primary liaison with other departments to ensure coordinated and timely completion.
• Perform periodic billing audits on high-profile clients to ensure accuracy, identify risk areas, and confirm compliance with client-specific billing guidelines.
• Work with the rejection team to research and resolve eBilling rejections by performing root-cause analysis and providing resolution.
• Oversee the initial electronic bill submission process for newly e-billed high-profile clients, including supervising the penny test process to verify accurate system setup before full billing.
• Meet monthly with assigned Billing Attorneys and their Practice Assistants to review account status, address outstanding issues, and confirm that all billing and collection processes are functioning correctly.
• Support the assigned Billing Team with invoice management as needed.

Skills

Interpersonal and communication skills

Workload management

Self-motivation

Organizational skills

Initiative and judgment

Rates knowledge

Problem solving

Education

Undergraduate degree in Business, Accounting, or Finance

Tools

Aderant

BillBlast

PrebillViewer (PBV)

Legal Tracker

LegalX

Collaborati

TyMetrix

MS Word

Excel

Job description

Ogletree Deakins seeks a Client Account Manager to manage the full financial lifecycle for a set of Billing Attorneys and Practice Assistants. You’ll coordinate with Billing, Revenue, Matter Information, and AR teams to ensure accurate billing, timely inquiries resolution, and successful collection efforts.

You will lead monthly check-ins, triage inquiries, and direct reversal projects while maintaining high standards for compliance with client-specific billing guidelines.