Remote Legal Billing Specialist (EST)

Job Duck LLC; United States; Remote; USD 11,000 - 12,000; Full time

Job summary

Job Duck LLC is seeking a highly organized Legal Billing Administrator to manage billing, accounts receivable, payment processing, and collections for a remote role based in the United States. You will review timekeeping, prepare invoices, monitor retainers, and follow up on outstanding balances while handling confidential information with discretion.

Ideal candidates have 2 years in administrative or billing roles, experience with billing systems (Lawmatics), and proficiency in Outlook/Excel.

Qualifications

• 2 years of experience in an administrative, billing, accounting support, or assistant role within a professional services environment.
• Previous law firm experience is preferred.
• Experience with billing, invoice preparation, payment tracking, accounts receivable, or collections.
• Strong written and verbal English communication skills, including professional business writing, grammar, and proofreading.
• Proficiency with Microsoft Office, particularly Outlook and Excel or comparable spreadsheet applications.
• Comfortable working with billing, accounting, case management, CRM, or practice management systems.
• Ability to handle confidential client and financial information with discretion.
• Ability to work independently, manage recurring deadlines, and maintain accurate records.

Responsibilities

• Monitor client retainers, installment schedules, payment arrangements, and outstanding balances, providing timely and professional follow up with clients when payments or replenishments are due.
• Manage the billing cycle, including preparing pre bills, processing approved adjustments, generating final invoices and statements, and maintaining accurate billing records.
• Review timekeeping and billing records for accuracy and completeness, following up with attorneys and staff to resolve missing entries, discrepancies, or documentation issues.
• Coordinate with attorneys and internal team members regarding nonpayment concerns, recurring billing issues, and accounts requiring escalation while ensuring all activities follow established procedures and professional boundaries.
• Maintain accurate billing and collections records, update cash flow forecasts, and prepare accounts receivable, collections, and payment reports to support financial oversight.
• Respond to client billing inquiries and clearly explain invoices, payment status, retainers, and payment processes while escalating disputes, exceptions, or matters requiring legal judgment.
• Process and reconcile client payments, ensuring transactions are applied to the correct accounts and investigating missing, delayed, or incorrectly recorded payments.
• Manage routine accounts receivable and collections activities, including contacting clients regarding overdue balances, tracking collection efforts, monitoring aging accounts, and escalating accounts requiring additional action.

Skills

Billing experience

Accounts receivable

Collections

English communication

Microsoft Office (Outlook/Excel)

CRM / practice management systems

Independent work

Attention to detail

Discretion with confidential info

Time management

Tools

Lawmatics

Outlook

Excel

Job description

Job Duck LLC is seeking a highly organized Legal Billing Administrator to manage billing, accounts receivable, payment processing, and collections for a remote role based in the United States. You will review timekeeping, prepare invoices, monitor retainers, and follow up on outstanding balances while handling confidential information with discretion.

Ideal candidates have 2 years in administrative or billing roles, experience with billing systems (Lawmatics), and proficiency in Outlook/Excel.