Remote Lead Product Manager — Provider Connectivity

Humana Inc; Lincoln (NE); Remote; USD 126,000 - 174,000; Full time

Job summary

Humana Inc. is seeking a Lead Product Manager for Provider Direct Connect to lead strategy, roadmap, and execution of provider-facing integration capabilities.

You will partner with providers, technology teams, operations, and leadership to identify opportunities, prioritize investments, and deliver scalable solutions. The role requires deep expertise in integration-based products and SAFe, with a proven track record in managing complex stakeholder relationships and driving data-driven

Qualifications

• Bachelor's degree or equivalent experience.
• 8+ years of Product Management, Healthcare Technology, Provider Solutions, Integration Management, Digital Products, or related experience.
• Experience developing product strategy, product vision, roadmaps, and executing products from concept through delivery.
• Experience leading large, cross-functional initiatives involving business, operations, technology, and external stakeholders.
• Demonstrated experience managing complex stakeholder relationships and influencing decisions across matrixed organizations.
• Experience working with integration-based products, platforms, APIs, or digital connectivity solutions.
• Experience gathering, prioritizing, and translating customer and business needs into actionable product requirements.
• Strong communication and presentation skills with the ability to communicate effectively across all organizational levels, including senior leadership.
• Experience defining success metrics and leveraging data to drive prioritization and product decisions.
• Proven ability to manage competing priorities and execute effectively in a fast-paced environment.
• Strong attention to detail, organizational skills, and customer-focused mindset.

Responsibilities

• Define and drive the product vision, strategy, and roadmap for Provider Direct Connect capabilities.
• Champion backlog refinement and prioritization practices that ensure investments are aligned to customer value, business outcomes, and technical scalability.
• Develop scalable and standardized integration solutions that support enterprise growth and improve provider engagement.
• Partner with provider organizations and internal stakeholders to identify business needs, opportunities, and pain points.
• Build strong relationships with providers, vendors, and cross-functional partners to drive successful product outcomes.
• Advocate for the timely resolution of incident tickets impacting provider operations by coordinating cross-functional collaboration, driving prompt issue resolution, and ensuring appropriate maintenance, support, and follow-through are in place to minimize disruption and maintain provider relationships
• Collaborate with technology, architecture, and operational teams to define integration standards and long-term platform capabilities.
• Translate customer and business needs into clear product requirements and prioritized investments.
• Balance short-term delivery objectives with long-term strategic goals and platform evolution.
• Partner with implementation and customer success teams to support onboarding, adoption, and ongoing provider satisfaction.
• Establish success metrics and utilize data-driven insights to measure performance and inform product decisions.
• Communicate roadmap priorities, outcomes, risks, and business value to senior leadership and key stakeholders.
• Drive continuous improvement efforts that enhance provider experiences and reduce administrative complexity.
• Ensure solutions are designed with a focus on scalability, standardization, operational excellence, and long-term sustainability.

Skills

Product management

Stakeholder management

SAFe

Healthcare technology

APIs

Education

Bachelor's degree or equivalent experience

Job description

Humana Inc. is seeking a Lead Product Manager for Provider Direct Connect to lead strategy, roadmap, and execution of provider-facing integration capabilities.

You will partner with providers, technology teams, operations, and leadership to identify opportunities, prioritize investments, and deliver scalable solutions. The role requires deep expertise in integration-based products and SAFe, with a proven track record in managing complex stakeholder relationships and driving data-driven