Lead Product Manager, Provider Direct Connect - Remote

Humana Inc; Santa Fe (NM); Remote; USD 126,000 - 174,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Paid time off

Work from home option

Job summary

Humana Inc. is seeking a Lead Product Manager for Provider Direct Connect to lead strategy, roadmap, and execution of provider connectivity solutions.

The role focuses on integration-focused product management, strong provider relationships, and cross-functional delivery within a SAFe framework. The candidate will define standards, drive scalable integration capabilities, and partner with technology, operations, and business stakeholders to improve provider experiences, reduce friction, and

Qualifications

• Bachelor's degree or equivalent experience.
• 8+ years of Product Management, Healthcare Technology, Provider Solutions, Integration Management, Digital Products, or related experience.
• Experience developing product strategy, product vision, roadmaps, and executing products from concept through delivery.
• Experience leading large, cross-functional initiatives involving business, operations, technology, and external stakeholders.
• Demonstrated experience managing complex stakeholder relationships and influencing decisions across matrixed organizations.
• Experience working with integration-based products, platforms, APIs, or digital connectivity solutions.
• Experience gathering, prioritizing, and translating customer and business needs into actionable product requirements.
• Strong communication and presentation skills with the ability to communicate effectively across all organizational levels, including senior leadership.
• Experience defining success metrics and leveraging data to drive prioritization and product decisions.
• Proven ability to manage competing priorities and execute effectively in a fast-paced environment.
• Strong attention to detail, organizational skills, and customer-focused mindset.

Responsibilities

• Define and drive the product vision, strategy, and roadmap for Provider Direct Connect capabilities.
• Champion backlog refinement and prioritization practices that ensure investments are aligned to customer value and business outcomes.
• Develop scalable and standardized integration solutions that support enterprise growth and provider engagement.
• Partner with provider organizations and internal stakeholders to identify business needs and opportunities.
• Build strong relationships with providers, vendors, and cross-functional partners to drive product outcomes.
• Coordinate incident resolution to minimize disruption and maintain provider relationships.
• Collaborate with technology, architecture, and operations teams to define integration standards and long-term platform capabilities.
• Translate customer and business needs into clear product requirements and prioritized investments.
• Balance short-term delivery objectives with long-term strategic goals and platform evolution.
• Support onboarding, adoption, and ongoing provider satisfaction with implementation and customer success teams.
• Establish success metrics and use data-driven insights to inform product decisions.
• Communicate roadmap priorities, outcomes, risks, and business value to senior leadership.
• Drive continuous improvement to reduce administrative complexity and enhance provider experiences.

Skills

Product management

Healthcare tech

Provider solutions

Integration management

Digital products

Stakeholder management

Education

Bachelor's degree or equivalent experience

Tools

SAFe

APIs

Job description

Humana Inc. is seeking a Lead Product Manager for Provider Direct Connect to lead strategy, roadmap, and execution of provider connectivity solutions.

The role focuses on integration-focused product management, strong provider relationships, and cross-functional delivery within a SAFe framework. The candidate will define standards, drive scalable integration capabilities, and partner with technology, operations, and business stakeholders to improve provider experiences, reduce friction, and