Remote Lead GTM Systems Engineer - Salesforce

Dragos, Inc.; Lennox Park (MD); On-site; USD 158,000 - 214,000; Full time

Benefits offered by this job

Competitive Equity Package

Comprehensive Benefits Plan

Job summary

Dragos, Inc. is seeking a Lead Business Systems Engineer to join the Revenue Operations team. You will design, build, and own the lead-to-order stack across Salesforce and connected platforms, delivering scalable solutions and robust integrations in a hands‑on role.

You will mentor others, manage technical debt, and partner with Sales, Marketing, Finance, Legal, and IT Security to turn process requirements into production‑ready systems, with a focus on AI-enabled GTM workflows.

Qualifications

• 8+ years building business systems or GTM platforms, with deep hands‑on work in a lead-to-order or quote‑to‑cash stack.
• Deep Salesforce build expertise - Sales Cloud required; Apex, Lightning components, CPQ, and Platform Developer certifications a plus
• Hands‑on development as your primary skill: declarative automation, Apex or equivalent, REST/SOAP APIs, and integration platforms or middleware
• Working fluency across the adjacent stack: marketing automation, sales engagement, CLM/e‑signature, and ERP integration patterns
• A track record of shipping complex solutions and remediating serious technical debt in a live production org
• Security‑minded build habits: role‑based access, field‑level security, and data segmentation for regulated environments; federal or public‑sector exposure a plus
• Communication range - you can explain a design tradeoff to an executive and a validation rule to an admin, and translate between the two
• Ownership instincts: you treat the platform like it’s yours, hold a high bar, and move without waiting for permission structures to catch up
• Genuine curiosity about AI - you’ve built with AI tools, you have opinions about where they belong in a GTM stack, and you want to work somewhere deploying them for real
• Cybersecurity or OT/industrial industry experience a plus

Responsibilities

• Know our lead-to-order architecture better than anyone - data models, integration patterns, automation, and security model - and build within it rather than around it
• Design and build complex applications and solutions on Salesforce and connected platforms - declarative automation, Apex and Lightning components where warranted, and supporting data models
• Take on our most critical technical debt: untangle brittle automation, consolidate redundant objects and fields, and replace workarounds with designs the next engineer can maintain
• Serve as technical lead on the build for cross-functional systems projects - requirements, testing, and cutover - including platform migrations and new tool rollouts
• Build and maintain the integrations and APIs that move data between marketing, sales, contracting, and finance systems - and keep them observable, tested, and documented
• Build to our governance and security standards: environment strategy, release management, and logical data segmentation (role-based access, field-level security, routing) for regulated and federal business
• Partner with Sales, Marketing, Finance, Legal, Customer Experience, and IT Security to t urn process requirements into working solutions - and flag when a request solves today's problem at tomorrow's expense
• Build with AI capabilities inside GTM workflows - agents, CRM-connected assistants, and automation - with the validation discipline to make their outputs decision-ready
• Act as a senior technical resource for the Business Systems team - hands‑on troubleshooting, code and config review, and raising the bar on documentation and change management

Skills

Lead-to-order

Salesforce

Apex

APIs

Communication

Security

AI in GTM

Tools

Salesforce CPQ

REST/SOAP APIs

ERP integrations

Job description

Dragos, Inc. is seeking a Lead Business Systems Engineer to join the Revenue Operations team. You will design, build, and own the lead-to-order stack across Salesforce and connected platforms, delivering scalable solutions and robust integrations in a hands‑on role.

You will mentor others, manage technical debt, and partner with Sales, Marketing, Finance, Legal, and IT Security to turn process requirements into production‑ready systems, with a focus on AI-enabled GTM workflows.