Remote L&D Specialist - End-to-End Healthcare Training

Hone Health; Oregon; Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Remote-first environment

Equity options

Health, dental, and vision insurance

FSAs

LSAs

Uncapped time off

Tech budget (laptop, monitor)

Team engagement events

Waived Hone product memberships

Job summary

Hone Health is seeking a Learning and Development Specialist to own the care-team training end-to-end, from new hire onboarding to ramping to full speed. You’ll design, run, assess, and continuously improve training with input from Pharmacy Ops, Clinical, and QA teams.

You will leverage performance data to identify gaps and build targeted content, while maintaining current materials as workflows evolve. This is a remote-first role with growth toward broader company-wide training.

Qualifications

• Own a care-team training program end to end: strategy, build, deliver, and improve.
• Experience designing training for high-volume support or care teams.
• Use performance data to identify and close training gaps.
• Strong presentation, communication, and facilitation skills.
• Ability to manage multiple projects with patience and professionalism.
• Familiarity with LMS and training tools.

Responsibilities

• Own the care team training program end to end: set the strategy, build and deliver new hire training with practice and assessments, and keep improving it.
• Track how each new hire is ramping, so we can see who’s on track, who isn’t, and where the gaps are.
• Use quality audits, performance data, and manager feedback to find training gaps, and build training that closes them.
• Keep training current as treatments, services, and workflows change.
• Work with cross-functional teams and subject matter experts (Pharmacy Ops, Clinical, QA) to keep content accurate.
• Make sure training is ready to run when the business needs a class.

Skills

Program ownership

Training design

Data-driven coaching

Presentation skills

Communication

Project management

LMS proficiency

Tools

Learning Management System (LMS)

Job description

Hone Health is seeking a Learning and Development Specialist to own the care-team training end-to-end, from new hire onboarding to ramping to full speed. You’ll design, run, assess, and continuously improve training with input from Pharmacy Ops, Clinical, and QA teams.

You will leverage performance data to identify gaps and build targeted content, while maintaining current materials as workflows evolve. This is a remote-first role with growth toward broader company-wide training.