Remote Knowledge & Process Coordinator

Insight Global; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

Insight Global is seeking a Work Management Coordinator to support knowledge management, process documentation, and training coordination in a flexible remote-capable role in the United States.

The ideal candidate will develop and maintain SOPs, user guides, and knowledge-base content, while coordinating with stakeholders across multiple departments. Strong writing and organizational skills are essential for success.

Qualifications

• Experience managing knowledge bases, training programs, or SOPs.
• Ability to document processes clearly with user guides or knowledge content.
• Strong writing skills for technical and instructional material.
• Experience coordinating across departments and locations.
• Familiarity with workflow or content management platforms.

Skills

Knowledge management

Training coordination

SOP/documentation

Technical writing

Operations coordination

Stakeholder coordination

Written and verbal communication

Organizational skills

Tools

Smartsheet

ProProfs

SharePoint

Confluence

Job description

Insight Global is seeking a Work Management Coordinator to support knowledge management, process documentation, and training coordination in a flexible remote-capable role in the United States.

The ideal candidate will develop and maintain SOPs, user guides, and knowledge-base content, while coordinating with stakeholders across multiple departments. Strong writing and organizational skills are essential for success.