Remote Sustainability Solutions Account Lead

conserviceinternal; Illinois; Remote; USD 80,000 - 130,000; Full time

Job summary

Conservice is seeking a Sustainability Solutions Account Manager to drive the success of Sustainability Solutions accounts by managing overall relationships and coordinating with internal teams. The role leads onboarding, implementation, project management, and client engagement, with travel required and opportunities to influence product direction on market demands.

This position can be 100% remote, with responsibilities spanning stakeholder communication, account planning, and cross-department

Qualifications

• Bachelor’s degree in Environmental Studies, Sustainability, Business, etc.
• Master’s degree a plus
• 3+ years of professional experience
• Problem Solving: Leverage strategic thinking and focus on root causes to constructively solve problems; identify and initiate value-add opportunities both internally and externally
• Effective Communication: Exhibit the ability to set and manage client’s expectations, along with the ability to communicate comprehensively and cohesively in written and verbal form

Responsibilities

• Project lead for client account review processes and presentations
• Relationship management with client executives and senior management
• Leading internal and client calls
• Research and problem solving
• Client engagement, stakeholder analysis and communication
• Project management
• Coordinate and work with internal teams between the various Sustainability Solutions departments as well as Conservice account managers, billing managers and data integrity team.
• Use Sustainability Solutions & commercial real estate subject matter expertise to confer with customers and end users on desired features to be prioritized and built into the Goby technology
• Keep a pulse on the market, including local, statewide, or national legislation, such as energy disclosure ordinances or benchmarking performance requirements; work with the product team, and customers on how to best productize these offerings
• Be the advocate for Conservice and the Product team with regards to market demand for new features and functionality that will enrich our technology and increase our value
• Review the Goby platform with customers periodically to gather feedback on what works, what might be extraneous, and how to better organize
• Participate in Product roadmap review sessions where features and functionality are prioritized with Product senior leadership team.

Skills

Problem Solving

Effective Communication

Project management/project planning

Operational Understanding

Teamwork

Relationship management

Contract management

Technology

Subject Matter Expertise

PMP or other credential

Education

Bachelor’s degree

Master’s degree

Tools

Asana

Job description

Conservice is seeking a Sustainability Solutions Account Manager to drive the success of Sustainability Solutions accounts by managing overall relationships and coordinating with internal teams. The role leads onboarding, implementation, project management, and client engagement, with travel required and opportunities to influence product direction on market demands.

This position can be 100% remote, with responsibilities spanning stakeholder communication, account planning, and cross-department