Remote Associate CSM Staffing — Growth & Impact

Whippy; United States; Remote; USD 48,000 - 75,000; Full time

Benefits offered by this job

Monthly performance bonuses

Remote work flexibility

Job summary

Whippy is hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers. This remote role welcomes new grads and early-career candidates, with mentoring to ramp up before taking ownership of your own customers.

You'll work with staffing-focused customers, drive onboarding, adoption, and expansion, and help clients achieve ROI using Whippy's automation platform. Remote work across US/LatAm with performance incentives.

Qualifications

• 0–1 years of experience in customer success or related roles.
• New grads are welcome to apply.
• STEM or technical degree preferred.

Responsibilities

• Own a book of business end to end from onboarding through renewal and expansion.
• Run a proactive cadence on every account with clear agendas and plans.
• Become a product and customer expert to design effective workflows and automations.
• Learn quickly through shadow calls and coaching, expanding ownership over time.
• Identify expansion signals and hand warm leads to sales as needed.
• Report value and outcomes using customer metrics to drive retention.

Skills

Customer success

Onboarding

Renewals

Expansion

Education

STEM or technical degree

Tools

TempWorks

Avionte

Aqore/Zenople

Crelate

Bullhorn

Job description

Whippy is hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers. This remote role welcomes new grads and early-career candidates, with mentoring to ramp up before taking ownership of your own customers.

You'll work with staffing-focused customers, drive onboarding, adoption, and expansion, and help clients achieve ROI using Whippy's automation platform. Remote work across US/LatAm with performance incentives.