Remote Journey Planner & Travel Concierge

Hope’s Global Getaways

Flower Mound (TX)

Remote

USD 21,000 - 39,000

Full time

9 days ago

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Benefits offered by this job

Remote work

Flexible scheduling

Training resources

Travel discounts

Job summary

Hope’s Global Getaways operates as a remote travel planning company specializing in weddings, honeymoons, cruises, family vacations, and luxury getaways. We support clients worldwide and offer flexible, remote opportunities for individuals passionate about travel and customer service.

As a Journey Services Specialist, you will help travelers choose destinations, coordinate bookings, and provide organized, informative planning.

Qualifications

Enjoys helping people and providing attentive customer support.
Confident communicating through email, phone, and online platforms.
Strong planning skills and ability to stay organized.
Detail-conscious when reviewing information and completing tasks.
Willingness to learn reservation software and supplier procedures.
Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or another qualifying countries.

Responsibilities

Learn about each client's vacation expectations, budget, and preferred travel dates.
Locate appropriate destinations, accommodations, and leisure experiences.
Gather information on resorts, cruises, vacation packages, tours, and transportation.
Assess available packages and identify options suited to client requests.
Present vacation choices and explain relevant services and amenities.
Review booking conditions, payment requirements, and package details.
Help finalize selected arrangements using approved supplier technology.
Double-check passenger information and reservation confirmations.
Keep client files, itinerary details, and booking documents organized.
Monitor upcoming deadlines and outstanding reservation requirements.
Maintain communication regarding booking updates and client questions.
Assist with standard itinerary adjustments and departure-related information.