Remote Destination Travel Planner and Concierge

Hope’s Global Getaways; Freehold (NJ); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Travel-related discounts

Remote work environment

Flexible scheduling

Job summary

Hope’s Global Getaways is a remote travel planning company that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We design seamless, memorable travel experiences for clients worldwide.

We are seeking organized, solutions-oriented Journey Services Consultants to assist clients with researching and coordinating vacation components while providing dependable service throughout the planning process.

Qualifications

• Strong written and verbal communication skills are required.
• Customer-focused and comfortable assisting clients.
• Organized with excellent attention to detail.
• Able to research, compare, and organize information effectively.
• Capable of managing multiple responsibilities and deadlines.
• Reliable and able to work independently in a virtual environment.

Responsibilities

• Gather information about client destinations, dates, budgets, interests, and vacation needs.
• Explore available options using approved research and supplier resources.
• Compare accommodations, cruises, packages, transportation, tours, excursions, and activities.
• Identify choices that match individual client requests.
• Provide clear information about available services, inclusions, and reservation requirements.
• Assist with coordinating selected vacation arrangements.
• Use approved supplier systems to manage reservation-related tasks.
• Review traveler information and booking details for accuracy.
• Organize confirmations and other important trip information.
• Monitor deposits, final payments, and required deadlines.
• Follow up with clients regarding outstanding decisions or information.
• Share relevant updates as vacation plans progress.
• Assist with routine reservation questions and modification requests.
• Maintain accurate records and organized client files.
• Continue developing knowledge of destinations, suppliers, and vacation services

Skills

Strong written communication

Strong verbal communication

Customer-focused

Organized with attention to detail

Research and information organization

Independent remote work

Job description

Hope’s Global Getaways is a remote travel planning company that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We design seamless, memorable travel experiences for clients worldwide.

We are seeking organized, solutions-oriented Journey Services Consultants to assist clients with researching and coordinating vacation components while providing dependable service throughout the planning process.