Remote IT Training & Support Lead — Healthcare (HIPAA)

Revel Staffing; San Diego (CA); À distance; USD 65 000 - 85 000; Plein temps

Résumé du poste

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, and healthcare system readiness. The role emphasizes data accuracy, privacy compliance, and end-user success in a fast-paced environment.

You will oversee specialists delivering training programs, ensuring consistent, high-quality support experiences for healthcare staff. Strong leadership and HIPAA knowledge are essential for success.

Qualifications

• High school diploma or equivalent with 2+ years IT operations experience.
• Active HIPAA compliance credential/training.
• Strong knowledge of IT workflows and healthcare applications.
• Experience leading remote teams.
• Strong communication, organization and documentation skills.
• Ability to collaborate with clinical, operational and technical teams.

Responsabilités

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Connaissances

IT operations

HIPAA compliance

Training delivery

Remote team leadership

Healthcare applications

Data integrity

Documentation

Formation

High school diploma or equivalent

Description du poste

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, and healthcare system readiness. The role emphasizes data accuracy, privacy compliance, and end-user success in a fast-paced environment.

You will oversee specialists delivering training programs, ensuring consistent, high-quality support experiences for healthcare staff. Strong leadership and HIPAA knowledge are essential for success.