Remote IT Training & Support Lead

Revel Staffing; Columbus (OH); On-site; USD 75,000 - 95,000; Full time

Job summary

Revel Staffing in Columbus, OH seeks an IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare IT environment.

The ideal candidate is a hands-on leader with HIPAA knowledge, strong training experience, and the ability to ensure data integrity, compliance, and high-quality support across clinical, operational and technical teams.

Qualifications

• High school diploma or equivalent and at least 2 years in IT operations or support.
• HIPAA compliance credential/training is required.
• Strong knowledge of IT workflows, healthcare applications, data integrity and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Excellent communication, organization, documentation and problem-solving skills.
• Ability to collaborate with clinical, operational and technical teams.

Responsibilities

• Lead, coach, and support a remote IT training and application support team.
• Design, develop, and deliver healthcare IT training programs.
• Ensure system stability, data integrity, and regulatory compliance.
• Collaborate with leaders to align training with organizational needs.
• Maintain documentation, workflows, and support procedures.
• Manage schedules, assignments, and workload priorities.
• Foster a service-first culture focused on accountability and collaboration.
• Ensure privacy standards and HIPAA compliance in all activities.

Skills

Team leadership

IT training

Healthcare IT

Documentation

Communication

Problem-solving

Remote work

Education

High school diploma or equivalent

Job description

Revel Staffing in Columbus, OH seeks an IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare IT environment.

The ideal candidate is a hands-on leader with HIPAA knowledge, strong training experience, and the ability to ensure data integrity, compliance, and high-quality support across clinical, operational and technical teams.