Remote Healthcare IT Training & Support Lead

Revel Staffing; Amarillo (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. The role requires hands‑on leadership with healthcare IT knowledge and strong training experience to ensure system stability and data accuracy.

The supervisor will oversee specialists responsible for developing, configuring, and delivering training while maintaining a high-quality support experience.

Qualifications

• Experience leading remote IT training and application support teams.
• Knowledge of IT workflows and healthcare applications.
• Experience supporting remote employees.
• Strong communication, organization, documentation, and problem‑solving skills.
• Ability to work with clinical, operational, and technical teams.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross‑functional teams to align training with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service‑first culture focused on accountability and collaboration.
• Ensure training and support activities align with healthcare regulations and privacy standards.

Skills

IT operations

HIPAA compliance

Remote team leadership

Training program design

Documentation

Cross-functional collaboration

Healthcare applications

Communication

Organizational skills

Education

High school diploma or equivalent

HIPAA compliance credential/training

Job description

Revel Staffing is seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success. The role requires hands‑on leadership with healthcare IT knowledge and strong training experience to ensure system stability and data accuracy.

The supervisor will oversee specialists responsible for developing, configuring, and delivering training while maintaining a high-quality support experience.