Remote IT Training & Support Lead (Healthcare Apps)

Revel Staffing; San Antonio (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment.

The ideal candidate will bring hands-on leadership, strong HIPAA knowledge, training experience, and the ability to ensure data integrity, system stability, and compliant workflows while coordinating with clinical and technical teams.

Qualifications

• Must have at least 2 years of IT operations experience.
• Active HIPAA compliance credential/training.
• Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Strong communication, organization, documentation, and problem‑solving skills.
• Ability to work collaboratively with clinical, operational, and technical teams.

Responsibilities

• Lead, coach, and support a remote team of IT training and application support specialists
• Oversee the design, development, and delivery of IT and healthcare application training programs
• Support system stability, application readiness, data integrity, and compliance requirements
• Partner with internal leaders and cross‑functional teams to align training and support efforts with organizational needs
• Maintain and improve documentation, workflows, training materials, and support procedures
• Monitor team performance, manage schedules and assignments, and prioritize workloads
• Promote a service‑first culture focused on accountability, collaboration, and continuous improvement
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies

Skills

IT operations

HIPAA compliance

Remote team leadership

Training delivery

Documentation

Communication

Data integrity

Education

High school diploma or equivalent

Job description

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare environment.

The ideal candidate will bring hands-on leadership, strong HIPAA knowledge, training experience, and the ability to ensure data integrity, system stability, and compliant workflows while coordinating with clinical and technical teams.