Remote IT Technical Account Manager & vCISO Advisor

The HT Group

Tampa (FL)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Job summary

The HT Group is seeking an IT Technical Account Manager to act as a trusted advisor for clients, shaping technology roadmaps and influencing executive decisions. This role blends strategic planning with hands-on technical guidance, focusing on business outcomes rather than just tickets.

You will manage 15–25 client relationships, drive 1–3 year technology strategies, and lead QBRs to align IT initiatives with business goals while supporting growth and modernization efforts across cloud,

Qualifications

3+ years in a client-facing IT role (Account Management, IT Consulting, Project Management, or similar).
2+ years of hands-on technical experience (Helpdesk, Systems Admin, Infrastructure, Cloud, or Security).
Experience leading business reviews and presenting to leadership teams.

Responsibilities

Own and manage 15–25 client relationships as their primary technology advisor.
Develop and maintain 1–3 year technology roadmaps aligned to business objectives.
Lead Quarterly Business Reviews (QBRs) and strategic planning sessions.
Identify opportunities for infrastructure modernization, cloud adoption, cybersecurity improvements, and operational efficiency.
Partner with internal Service Desk and Project teams to ensure successful execution of initiatives.
Oversee multiple concurrent client initiatives and priorities.
Provide executive-level recommendations backed by technical insight.
Support revenue growth through proactive solution identification and pipeline management.