Strategic IT Account Manager & vCISO — Remote

The HT Group; Austin (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

The HT Group is seeking an IT Technical Account Manager to act as a trusted advisor to client organizations, shaping technology roadmaps and aligning investments with business growth. This remote role will involve travel across the United States, supporting Central Time Zone operations.

You will own 15–25 client relationships, drive 1–3 year roadmaps, and lead QBRs with executive teams, translating IT concepts into business value and identifying opportunities for modernization, cybersecurity,

Qualifications

• 3+ years in a client-facing IT role or equivalent
• Experience leading business reviews with leadership audiences
• Ability to translate technical concepts into business value
• Strong organization, prioritization, and communication skills

Responsibilities

• Own and manage 15–25 client relationships as the primary technology advisor
• Develop and maintain 1–3 year technology roadmaps aligned to business objectives
• Lead Quarterly Business Reviews (QBRs) and strategic planning sessions
• Identify opportunities for modernization, cloud adoption, cybersecurity improvements, and efficiency
• Partner with Service Desk and Project teams to ensure successful initiative execution
• Oversee multiple client initiatives and priorities
• Provide executive-level recommendations backed by technical insight
• Support revenue growth through proactive solution identification and pipeline management
• Provide hands-on technical guidance during critical situations
• Maintain high client satisfaction and long-term retention

Skills

Client facing IT

Relationship management

Strategic planning

Cloud platforms

Cybersecurity

Job description

The HT Group is seeking an IT Technical Account Manager to act as a trusted advisor to client organizations, shaping technology roadmaps and aligning investments with business growth. This remote role will involve travel across the United States, supporting Central Time Zone operations.

You will own 15–25 client relationships, drive 1–3 year roadmaps, and lead QBRs with executive teams, translating IT concepts into business value and identifying opportunities for modernization, cybersecurity,