On-Call IT Field Technician — Windows, Mac & Printer Support

Geeks on Site; Austin (TX); On-site; USD 48,216; Part time

Benefits offered by this job

Flexible scheduling

National brand recognition

Remote support for technicians

Job summary

A leading IT support company is looking for an On-Call IT Field Technician to provide onsite support across various locations. The role involves troubleshooting PC and Mac issues, resolving network problems, and repairing printers. Candidates should have over two years of IT field experience, communication skills, and personal tools. Compensation is $35 per hour with a flexible schedule based on job availability. Join a network of technicians who support residential and small business clients.

Qualifications

• 2+ years of field IT support experience including computer and printer work.
• Familiarity with common printer brands like Canon and HP.
• Knowledge of error code troubleshooting for printers and PCs.
• Experience with troubleshooting Windows and macOS systems.
• Must have personal tools such as a bootable USB and screwdriver set.
• Reliable vehicle with a valid driver's license.
• Smartphone with camera and data for documentation.

Responsibilities

• Diagnose and repair hardware/software issues on PCs and Macs.
• Resolve boot errors, OS issues, and login problems.
• Set up and troubleshoot internet connections.
• Replace or upgrade hardware components.
• Configure connectivity for printers and scanners.
• Address common printer error codes and perform maintenance.
• Document service visits and communicate with customers.

Skills

Field IT support experience

Printer troubleshooting (Canon, HP)

Windows and macOS troubleshooting

Error code troubleshooting

Communication skills

Ability to work independently

Tools

Bootable USB

Screwdriver set

Job description

A leading IT support company is looking for an On-Call IT Field Technician to provide onsite support across various locations. The role involves troubleshooting PC and Mac issues, resolving network problems, and repairing printers. Candidates should have over two years of IT field experience, communication skills, and personal tools. Compensation is $35 per hour with a flexible schedule based on job availability. Join a network of technicians who support residential and small business clients.