Remote IT Support Technician — Hardware & Network

Canam Steel Corporation; Washington (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with employer match

Job summary

Canam Steel Corporation is seeking an IT Support Specialist to install, configure, repair and maintain computer hardware, software and local networks at our Washington, MO facility. You will work with the IT Manager and corporate infrastructure to ensure reliable systems that meet company standards.

Responsibilities include on-site and occasional after-hours support, preventive maintenance of PCs and servers, documenting resolutions, and helping users operate technology securely.

Qualifications

• Associate degree in Information Technology or related field, or 2 years of relevant work experience with a high school diploma or equivalent.
• Professional certification (e.g. CompTIA A+, CompTIA Net+) preferred.
• Experience with PC hardware repair, server hardware, and disk systems.

Responsibilities

• Coordinates with IT Manager, local site management, and Corporate infrastructure group.
• Install, configure, repair and replace computer hardware, software and local networking equipment and wiring.
• Provide IT support in the manufacturing areas for computer-controlled equipment and related projects.
• Perform preventive maintenance of PCs, servers and other computer and peripheral hardware to minimize downtime.
• Create and update documentation for problem resolutions, corporate computing standards, and technical data.
• Assist employees with company-provided awareness training regarding security risks and best practices.

Skills

Windows OS

Active Directory

Problem solving

English communication

Customer focus

Education

Associate degree in IT or related field

2 years relevant work experience

High school diploma or equivalent

Job description

Canam Steel Corporation is seeking an IT Support Specialist to install, configure, repair and maintain computer hardware, software and local networks at our Washington, MO facility. You will work with the IT Manager and corporate infrastructure to ensure reliable systems that meet company standards.

Responsibilities include on-site and occasional after-hours support, preventive maintenance of PCs and servers, documenting resolutions, and helping users operate technology securely.