Remote IT Support Specialist - Mac/Windows/Linux, SSO, PowerShell

JumpCloud Inc.; United States; Remote; USD 45,000 - 65,000; Full time

Job summary

JumpCloud is seeking an IT Support Specialist to assist internal users across remote and on-site environments. You will manage user accounts and hardware onboarding for new hires, resolving issues with strong troubleshooting skills.

Ideal candidates have 4–6 years in IT, proficiency in Mac OS X, Windows, and some Linux, plus experience with SSO and scripting in PowerShell; Python is a plus. Join a remote-first team focused on collaboration and human connection.

Qualifications

• 4–6 years IT experience with strong troubleshooting.
• Proficiency in Mac OS X, Windows, and Linux.
• Experience with SSO and scripting in PowerShell; Python is a plus.

Responsibilities

• Provide IT support to internal end users, remotely and on-site.
• Handle account management and hardware setup for new employees.

Skills

IT support

Troubleshooting

Mac OS X

Windows

Linux

SSO

PowerShell

Python

Job description

JumpCloud is seeking an IT Support Specialist to assist internal users across remote and on-site environments. You will manage user accounts and hardware onboarding for new hires, resolving issues with strong troubleshooting skills.

Ideal candidates have 4–6 years in IT, proficiency in Mac OS X, Windows, and some Linux, plus experience with SSO and scripting in PowerShell; Python is a plus. Join a remote-first team focused on collaboration and human connection.