Remote IT Support Engineer - Lab Systems & Security

ALTEN MÉXICO; United States; Remote; USD 95,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Above-law benefits

Career growth and development plan

Remote work scheme

Support for home office setup

Job summary

ALTEN MÉXICO is seeking IT engineers to support our US-based team on administrative work and ticket assignment. The role focuses on Corporate Services - Infrastructures & internal networks, including lab IT systems and security.

Ideal candidates have 5–8 years of IT/CS experience, knowledge of HIPAA/GDPR, scripting skills, and advanced English. Remote work is available with setup support and opportunities for career growth.

Qualifications

• 5–8 years of IT/CS engineering experience.
• Familiarity with TCP/IP, DNS, DHCP and basic network troubleshooting.
• Experience with HIPAA or GDPR compliance.
• Scripting experience with Python or PowerShell.
• Knowledge of backup and disaster recovery systems.
• Pharmaceutical industry experience and advanced English required.

Responsibilities

• Install, configure, and maintain laboratory IT systems.
• Ensure system availability, performance, and security for laboratory operations.
• Manage data integrity and regulatory compliance for electronic records and signatures.
• Support cloud-based infrastructure (AWS/Azure) for storage and processing.
• Assist in internal networks and infrastructure as part of Corporate Services.

Skills

Advanced English

Python

PowerShell

AWS

Azure

Networking basics

Education

Engineering degree in Computer Systems / Software / Telematics

Tools

AWS

Azure

Linux

Job description

ALTEN MÉXICO is seeking IT engineers to support our US-based team on administrative work and ticket assignment. The role focuses on Corporate Services - Infrastructures & internal networks, including lab IT systems and security.

Ideal candidates have 5–8 years of IT/CS experience, knowledge of HIPAA/GDPR, scripting skills, and advanced English. Remote work is available with setup support and opportunities for career growth.