Remote IT Support Engineer: Lab Systems & Security

ALTEN MÉXICO; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Above-law benefits

Career growth and development plan

Remote work scheme

Support for home office setup

Job summary

ALTEN MÉXICO is looking for IT engineers to join our US-based team, focusing on administrative work and ticket assignment. The role encompasses ensuring system availability and security in laboratory IT operations.

Candidates should have a background in fields such as Computer Systems Engineering and possess relevant experience, especially in the pharmaceutical industry. The position offers competitive salary and remote work opportunities, along with career growth support.

Qualifications

• 5 to 8 years of experience is required.
• Experience in the pharmaceutical industry is a plus.

Responsibilities

• Install, configure, and maintain laboratory IT systems.
• Ensure system availability, performance, and security.
• Manage data integrity and compliance with regulations.

Skills

Network protocols familiarity (TCP/IP, DNS, DHCP)

IT security practices expertise

Cloud-based infrastructure management (AWS, Azure)

Scripting (Python, PowerShell)

Backup and disaster recovery knowledge

Advanced English

Education

Computer Systems Engineering

Software Engineering

Telematics Engineering

Tools

CISSP

CISM

Cisco CCNP Security

Palo Alto PCNSE

Fortinet NSE

Job description

ALTEN MÉXICO is looking for IT engineers to join our US-based team, focusing on administrative work and ticket assignment. The role encompasses ensuring system availability and security in laboratory IT operations.

Candidates should have a background in fields such as Computer Systems Engineering and possess relevant experience, especially in the pharmaceutical industry. The position offers competitive salary and remote work opportunities, along with career growth support.