Remote IT Service Technician — Grow with Cutting-Edge Tech

Dynamic Computing, Inc.; Seattle (WA); Remote; USD 50,000 - 65,000; Full time

Benefits offered by this job

100% medical insurance coverage

Flexible schedule

Paid holidays

Transportation subsidy

Job summary

A leading IT service provider is looking for an IT Service Technician based in Seattle. The role is primarily remote but involves occasional travel. Responsibilities include troubleshooting IT issues, communicating with clients, and maintaining documentation. A minimum AA or technical degree in IT is required, with a preference for a Bachelor's. Benefits include competitive salary, full medical coverage, retirement match, and generous PTO.

Qualifications

• Ability to manage multiple tasks effectively while maintaining composure.
• Familiarity with troubleshooting diverse IT issues and environments.
• Commitment to ongoing education and professional development.

Responsibilities

• Fix and troubleshoot IT needs remotely and on-site.
• Interact with clients in a friendly and effective manner.
• Document solutions in an internal knowledge base.
• Identify and solve recurring IT issues proactively.

Skills

Excellent communication

Problem-solving

Knowledge of new technologies

Customer service

Education

AA or technical degree in IT

Bachelor's degree preferred

Job description

A leading IT service provider is looking for an IT Service Technician based in Seattle. The role is primarily remote but involves occasional travel. Responsibilities include troubleshooting IT issues, communicating with clients, and maintaining documentation. A minimum AA or technical degree in IT is required, with a preference for a Bachelor's. Benefits include competitive salary, full medical coverage, retirement match, and generous PTO.