Remote IT Operations & Security Manager

Sabin Vaccine Institute, Inc.; Northern (KY); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

401(k) matching

Health coverage

Paid time off

Job summary

Sabin Vaccine Institute, Inc. is seeking an IT Manager for fully remote work in the US. You will oversee day-to-day IT operations, manage vendors, and drive security, policy, and infrastructure initiatives across SharePoint, HRIS, and collaboration tools.

Strong communication and leadership are essential in a fast-paced, cross-functional environment. You will collaborate with stakeholders to implement upgrades, ensure compliance, and support organizational technology goals while traveling

Qualifications

• Bachelor’s degree in information technology, Computer Science, Business Information Systems, or related field preferred.
• Minimum of 7 years of progressive IT operations or systems support experience, preferably in a Life Science or Global Health environment
• Experience coordinating with external technology vendors
• Strong knowledge of cloud-based IT infrastructure, collaborative platforms, systems administration, and operational support practices
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and interpersonal skills with the ability to explain technical concepts to non-technical audiences.
• Knowledge of cybersecurity best practices and operational risk management, familiarity with NIST 800-171/Cybersecurity Maturity Model Certification
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively in a fast-paced, cross-functional environment.
• Ability to travel domestically for all staff meetings.

Responsibilities

• Monitor daily IT operations to ensure system reliability and performance.
• Resolve escalated technical issues by coordinating with vendors and internal teams.
• Provide advanced high-level oversight for hardware, software and systems applications (Examples: SharePoint, Paylocity HRIS, Smartsheet).
• Support user account administration, permissions, system access, and onboarding/offboarding processes.
• Maintain documentation related to systems, procedures, configurations, and operational workflows.
• Assist in the development and enforcement of IT policies, standards, and best practices.
• Coordinate implementation activities for system upgrades, integrations, and new technology solutions.
• Partner with department leaders to identify operational needs and recommend technology solutions.
• Assist in evaluating emerging technologies and process improvements to support organizational goals.
• Participate in strategic planning discussions related to IT operations and infrastructure.
• Serve as a primary point of contact for external IT vendors, consultants, and service providers.
• Coordinate vendor deliverables, service requests, maintenance schedules, and issue resolution.
• Monitor vendor performance and assist with contract and service-level agreement compliance.
• Collaboration with Supervisor regarding technology purchases and renewals.
• Support cybersecurity initiatives, system monitoring, and operational risk mitigation efforts.
• Assist with maintaining compliance related to data privacy, system access, and organizational policies.
• Coordinate security updates, patches, and operational safeguards with vendors and internal stakeholders.
• Participate in disaster recovery and business continuity planning activities.

Skills

Cloud infrastructure

Vendor coordination

IT operations

End-user support

Cybersecurity basics

Communication skills

Education

Bachelor's degree in Information Technology or related field

Tools

SharePoint

Paylocity HRIS

Smartsheet

Job description

Sabin Vaccine Institute, Inc. is seeking an IT Manager for fully remote work in the US. You will oversee day-to-day IT operations, manage vendors, and drive security, policy, and infrastructure initiatives across SharePoint, HRIS, and collaboration tools.

Strong communication and leadership are essential in a fast-paced, cross-functional environment. You will collaborate with stakeholders to implement upgrades, ensure compliance, and support organizational technology goals while traveling