Remote IT Program Manager - Governance & Delivery

HelpfulRemote; Northern (KY); Hybrid; USD 110,000 - 180,000; Full time

Job summary

HelpfulRemote is seeking an experienced IT Shared Services Project Manager to lead cross-unit initiatives from a remote location in the United States. The role emphasizes delivering on project plans, schedules, and budgets while coordinating vendor relationships and governance activities.

The ideal candidate brings 8+ years in IT management, including 5+ years in project management, with strong leadership and stakeholder management skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• 8+ years IT management experience with 5+ years in project management.
• PMP or PRINCE2 certification preferred.
• Familiarity with RICEFW concepts, SLA definition, target operating models, and service catalogues.

Responsibilities

• Maintain project plans, schedules, and budgets.
• Track dependencies and critical paths across multiple units and vendors.
• Chair stakeholder meetings and capture decisions and actions.
• Document risks, issues, and governance decisions; keep tracking tools up to date.

Skills

IT project management

Leadership

Stakeholder management

Governance

Risk management

Cross-functional collaboration

Education

Bachelor's degree in Computer Science or Information Systems or related field

Job description

HelpfulRemote is seeking an experienced IT Shared Services Project Manager to lead cross-unit initiatives from a remote location in the United States. The role emphasizes delivering on project plans, schedules, and budgets while coordinating vendor relationships and governance activities.

The ideal candidate brings 8+ years in IT management, including 5+ years in project management, with strong leadership and stakeholder management skills.