Remote IT Operations Manager — Security & AI Platform

Prowess Consulting; Athens (GA); A distancia; USD 110.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Flexible Spending Account (FSA)

Life and disability insurance

Paid time off

Retirement plan

Descripción de la vacante

Prowess Consulting is seeking an IT Manager to lead internal technology operations for a distributed global workforce, with sites in Washington and Ahmedabad and remote teammates. The role emphasizes cloud-first, secure-by-default practices and a platform-centric mindset.

You will own budgeting, vendors, hiring, and the internal platforms that power the team, including AI tooling governance and security controls, with ISO 27001 and SOC 2 Type II compliance as anchors.

Formación

• Experience leading IT operations for a distributed workforce.
• Proven track record in managing security and compliance controls.
• Experience implementing AI or automation solutions.
• Strong vendor and contract management skills.
• Hands-on with modern AI tooling.

Responsabilidades

• Lead internal technology operations for a distributed workforce.
• Oversee help desk across multiple sites and remote workers.
• Manage platform development and deployment via the Frontier platform.
• Ensure compliance with ISO 27001, SOC 2 Type II, HIPAA.
• Partner with vendors on renewals, licensing, and contracts.

Conocimientos

IT management

Vendor management

Security controls

Cloud infrastructure

Leadership

Microsoft 365 administration

AI tooling familiarity

Educación

Bachelor's degree in information technology, Computer Science, Information Systems, Cybersecurity

Herramientas

Entra ID

Exchange Online

SharePoint Online

Teams

Intune

Purview

Defender

Azure

Descripción del empleo

Prowess Consulting is seeking an IT Manager to lead internal technology operations for a distributed global workforce, with sites in Washington and Ahmedabad and remote teammates. The role emphasizes cloud-first, secure-by-default practices and a platform-centric mindset.

You will own budgeting, vendors, hiring, and the internal platforms that power the team, including AI tooling governance and security controls, with ISO 27001 and SOC 2 Type II compliance as anchors.