Remote IT Operations & Security Leader

Prowess Consulting; Guin (AL); Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan investing

Job summary

Prowess Consulting in the United States is seeking a dynamic IT Manager to lead our internal technology operations. This full-time role can be worked remotely, with collaboration across Pacific time zone and two primary sites in Washington, USA and Ahmedabad, India.

You will oversee the help desk, vendor management, security and compliance controls, and platform development to support a distributed workforce.

Qualifications

• Hands-on familiarity with modern AI tooling and active interest in AI developments.
• Experience managing small teams, vendors, projects, and technical staff.
• Experience supporting corporate IT infrastructure and business applications.
• No fixed years-of-experience requirement; role emphasizes real compliance obligations.
• Open, cloud-hosted environment with minimal on-site lab hardware.

Responsibilities

• Lead internal technology operations and end-to-end platform initiatives.
• Oversee the help desk for a distributed workforce across sites and remote workers.
• Manage vendors, contracts, licensing, and asset management.
• Implement security and compliance controls aligned with ISO 27001, SOC 2 II, HIPAA, GDPR.
• Drive platform improvements and enable teams to self-serve with guardrails.

Skills

Budgeting

Vendor management

Hiring

Security governance

AI tooling

Cloud operations

Team leadership

Risk management

Identity access control

Education

Bachelor's degree in IT/CS/IS/Cybersecurity

Tools

Microsoft 365 administration

Infrastructure as code

Job description

Prowess Consulting in the United States is seeking a dynamic IT Manager to lead our internal technology operations. This full-time role can be worked remotely, with collaboration across Pacific time zone and two primary sites in Washington, USA and Ahmedabad, India.

You will oversee the help desk, vendor management, security and compliance controls, and platform development to support a distributed workforce.