Remote IT Operations Lead — AI & Security

Prowess Consulting; Minneota (MN); Remote; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

Flexible spending account

Life and disability insurance

Paid time off

Retirement plan investing

Job summary

Prowess Consulting is seeking an IT Manager to lead internal technology operations for a distributed workforce. The role emphasizes cloud-first platforms, security, and compliance, with responsibilities spanning help desk leadership, platform governance, and AI tooling oversight.

The successful candidate will manage vendors, contracts, budgeting, and the internal platforms that empower teams, including ISO 27001, SOC 2 Type II, HIPAA considerations, and liberty to implement platform-centric,

Qualifications

• Experience running technology operations with a small team under compliance obligations.
• Proven ability to manage vendors, projects, and internal platforms.
• Hands-on familiarity with AI tooling and platform-centric thinking.

Responsibilities

• Lead internal technology operations and a distributed help desk across sites.
• Oversee security, compliance, backups, and incident response readiness.
• Manage platform development, migrations, and operational improvements.
• Govern AI tools and ensure secure access, permissions and governance.
• Coordinate with vendors, contracts, and licensing for internal tech.
• Drive cloud-first infrastructure and platform enhancements for teams.

Skills

IT operations management

Vendor management

Team leadership

Security and compliance

AI tooling

Cloud infrastructure

Identity and access management

Infrastructure as code

Education

Bachelor's degree in IT / CS / IS / Cybersecurity or related field

Tools

Microsoft 365 admin suite

Entra ID / Identity governance

Azure / cloud platforms

IaC tools

Job description

Prowess Consulting is seeking an IT Manager to lead internal technology operations for a distributed workforce. The role emphasizes cloud-first platforms, security, and compliance, with responsibilities spanning help desk leadership, platform governance, and AI tooling oversight.

The successful candidate will manage vendors, contracts, budgeting, and the internal platforms that empower teams, including ISO 27001, SOC 2 Type II, HIPAA considerations, and liberty to implement platform-centric,