Remote IT Operations Lead | AI-Driven Security & Compliance

Prowess Consulting; Maryland City (MD); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

Flexible spending account

Life and disability insurance

Paid time off

Retirement plan

Job summary

Prowess Consulting is seeking an IT Manager to lead internal technology operations for a globally distributed workforce. The role emphasizes platform governance, security controls, and a platform-centric mindset, with responsibility for cloud infrastructure and AI tooling governance.

The candidate will manage small teams, vendors, and projects, driving upgrades, migrations, and operational improvements while maintaining HIPAA/GDPR awareness and ISO 27001/SOC 2 Type II alignment.

Qualifications

• Leadership experience in technology operations
• Experience managing small teams, vendors and projects with compliance obligations
• Strong understanding of security controls and regulatory frameworks (ISO 27001, SOC 2)

Responsibilities

• Lead internal technology operations and platform governance
• Oversee help desk for a distributed workforce across multiple sites
• Manage vendors, contracts, licensing, and asset inventory

Skills

IT operations management

Vendor management

Security/compliance controls

Cloud infrastructure

AI tooling familiarity

Education

Bachelor's degree in information technology or related field

Tools

Microsoft 365 Admin

Entra ID

Exchange Online

Job description

Prowess Consulting is seeking an IT Manager to lead internal technology operations for a globally distributed workforce. The role emphasizes platform governance, security controls, and a platform-centric mindset, with responsibility for cloud infrastructure and AI tooling governance.

The candidate will manage small teams, vendors, and projects, driving upgrades, migrations, and operational improvements while maintaining HIPAA/GDPR awareness and ISO 27001/SOC 2 Type II alignment.