Remote IT Operations Engineer - FinTech Security Automation

Remote; San Francisco (CA); Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Stock options

Home-office setup

Monthly card stipend

Job summary

Alpaca, a US-headquartered fintech company, operates a 100% distributed IT team. We seek an experienced IT Operations Specialist to support staff, harden security, and drive automation across macOS, Windows, and Linux.

You will own patching, onboarding/offboarding, and cloud/IaC initiatives while collaborating with HR, Security, and product teams. You will thrive in a fast-paced, globally distributed environment, working ET coverage, and contributing to continuous improvement, automation, and

Qualifications

• 6+ years in IT operations / systems engineering, owning and improving systems.
• Hands-on with macOS, Windows and Linux environments.
• Experience with enterprise MDM and onboarding/offboarding processes.

Responsibilities

• Own IT support end-to-end and create durable fixes and automations.
• Diagnose cross-platform issues in macOS, Windows, and Linux.
• Coordinate onboarding/offboarding with HR and Security.
• Manage MDM platforms and BYOD posture improvements.
• Oversee patch management and controlled rollout.
• Deploy endpoints and SaaS access in a Zero Trust model.
• Build automations with scripting and APIs (e.g., n8n).
• Handle device setup, asset inventory, and software deployment.
• Support change management and IaC-related IT changes.
• Train staff and improve system docs and processes.
• Participate in weekend on-call rotation.

Skills

IT operations

Systems engineering

macOS

Windows

Linux

Automation

Scripting (Python/Bash)

Networking basics

Cross-functional collaboration

Education

Bachelor’s degree in IT / Computer Science or related field

Tools

Jamf

Kandji

Intune

Google Workspace

1Password

EDR

SSO

Terraform

Job description

Alpaca, a US-headquartered fintech company, operates a 100% distributed IT team. We seek an experienced IT Operations Specialist to support staff, harden security, and drive automation across macOS, Windows, and Linux.

You will own patching, onboarding/offboarding, and cloud/IaC initiatives while collaborating with HR, Security, and product teams. You will thrive in a fast-paced, globally distributed environment, working ET coverage, and contributing to continuous improvement, automation, and