Remote IT Field Technician - Hardware & On-site Support

TD SYNNEX Co.; New York, Boston (NY, MA); Hybrid; USD 34,095 - 48,560; Full time

Benefits offered by this job

Elective Benefits

Career Development Programs

Well-being Initiatives

Diversity and Inclusion Efforts

Job summary

SYNNEX Corporation is seeking a Field Service Technician to efficiently diagnose and repair computer hardware systems at client locations. This full-time role focuses on IT support and aims to enhance your technical skills and career in the IT field.

Ideal candidates will have 1-2 years of relevant experience and be driven to succeed. Key qualifications include certifications like CompTIA A+, and strong communication skills are necessary to maintain excellent client relationships.

Qualifications

• 1-2 years of experience in IT support or hardware repair is required.
• CompTIA A+, Network+, or equivalent OEM certifications preferred.
• Strong knowledge of computer systems and operating systems.

Responsibilities

• Diagnose, troubleshoot, and repair computer hardware systems.
• Deliver on-site support and maintain positive client relationships.
• Collect and communicate technical data for escalations.

Skills

IT support experience

Customer-facing technical skills

Knowledge of computer systems

Networking knowledge

Driver's License

Education

1–2 years of IT support, field services, or hardware repair experience

CompTIA A+ or equivalent certifications

Tools

Computer hardware

Networking hardware

Job description

SYNNEX Corporation is seeking a Field Service Technician to efficiently diagnose and repair computer hardware systems at client locations. This full-time role focuses on IT support and aims to enhance your technical skills and career in the IT field.

Ideal candidates will have 1-2 years of relevant experience and be driven to succeed. Key qualifications include certifications like CompTIA A+, and strong communication skills are necessary to maintain excellent client relationships.