Technology Support Specialist I — IT Helpdesk & Network Support
Military, Veterans and Diverse Job Seekers
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Job summary
Military, Veterans and Diverse Job Seekers seeks a Technology Support Specialist I to assist with day-to-day hardware and software troubleshooting across Windows, Mac, and iOS platforms. The role involves installing software, maintaining networks, and supporting enterprise apps used for word processing, spreadsheets, databases, and email.
The ideal candidate collaborates with district technology staff to ensure a stable digital environment, communicates effectively with users, and supports light
Qualifications
- Basic hardware and software troubleshooting.
- Knowledge of Windows, Mac, and iOS operating systems.
- Installing and maintaining software applications.
- Managing and maintaining computer network systems including Virtual and Local Area Networks.
- Supporting enterprise applications used in word processing, spreadsheets, databases, presentations, and electronic mail, cloud storage and other related applications.
- Effective communication.
Responsibilities
- Collaborates with customers at the assigned location and with district-level technology support staff to ensure an effective, stable and consistent digital environment.
- Provide frontline technology support and problem resolution for staff and students.
- Assist with hardware/software deployments and basic network configurations.
Skills
Tools
Job description
Military, Veterans and Diverse Job Seekers seeks a Technology Support Specialist I to assist with day-to-day hardware and software troubleshooting across Windows, Mac, and iOS platforms. The role involves installing software, maintaining networks, and supporting enterprise apps used for word processing, spreadsheets, databases, and email.
The ideal candidate collaborates with district technology staff to ensure a stable digital environment, communicates effectively with users, and supports light
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