Remote IT Change Management Specialist

Regions Financial Corporation; Charlotte (NC); Remote; USD 91,000 - 111,000; Full time

Job summary

Regions Financial Corporation is seeking a Change Management Analyst to plan and monitor mid-scale change initiatives and guide portions of larger projects with limited supervision.

The ideal candidate has 3+ years in IT operations, ITSM, production support or technology risk, and experience reviewing RFCs, CAB activities, and governance processes. This role is offsite with remote work from home, near a Regions office preferred.

Qualifications

• Bachelor’s degree in a related field and five (5) years of related work experience
• OR High School Diploma or GED and nine (9) years of related work experience
• Ability to interpret and ensure compliance with applicable rules, regulations, and industry guidance
• Advanced analytical/problem-solving capabilities
• Demonstrated problem-solving skills and excellent customer service and interpersonal skill
• Strong verbal, written communication, and organizational skills

Responsibilities

• Recommends and develops strategies for implementing appropriate internal changes or responding to external changes
• Performs system design and programming, network planning, budget planning, database management and computer operations
• Works with subject matter experts to gain a clear understanding of how change will impact current processes and outputs
• Creates and monitors actionable deliverables for project teams
• Completes impact analysis of proposed changes through documentation of current processes and proposed solutions
• Manages a backlog of operational changes and prioritizes effects
• Informs identified stakeholders of upcoming changes
• Ensures compliance with risk management programs, rules and regulations, and cybersecurity practices; identifies opportunities for and supports process improvements; applies disciplined change management practices
• May lead functional teams or projects, while providing guidance to less experienced associates

Skills

Change management

IT operations

ITIL

ServiceNow

Risk management

Communication

Analytical skills

Collaboration

Education

Bachelor’s degree in related field

High School Diploma or GED with 9 years related experience

Tools

ServiceNow

Job description

Regions Financial Corporation is seeking a Change Management Analyst to plan and monitor mid-scale change initiatives and guide portions of larger projects with limited supervision.

The ideal candidate has 3+ years in IT operations, ITSM, production support or technology risk, and experience reviewing RFCs, CAB activities, and governance processes. This role is offsite with remote work from home, near a Regions office preferred.