Remote IT Business Analyst - Research Administration

West Virginia University

West Virginia

Remote

USD 70,000 - 95,000

Full time

14 days+

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Benefits offered by this job

Sick leave: 18 days/year

401(a) retirement plan with 6% match

Wellness programs

Job summary

West Virginia University is seeking a Remote Business Analyst in Information Technology Services. The role acts as a liaison between the WVU Research Office and the ITS Research Administration Applications team, delivering business process solutions and technical support for research needs.

You will elicit requirements, address usability concerns, and document solutions across projects throughout the lifecycle.

Qualifications

Minimum of four years of combined experience implementing business practices and collaborating with units.
Experience in an IT field and gathering requirements.
All qualifications must be met by the time of employment.

Responsibilities

Provide documentation support for requirements gathering, process analysis, gap analysis, design of new functionality, and product testing.
Participate in project walkthroughs: requirements gathering, process flows, design walkthroughs, test plans and implementation sessions.
Manage written communications between stakeholders and internal business units.
Create and manage functional requirement documents for in-house development of software applications supporting research administration.
Manage product bugs and feature enhancements using Jira.
Coordinate and assist with system testing and production validation.
Assist with the Research Office lifecycle process.
Work with business users and tech staff to resolve system issues.
Maintain knowledge base articles for the Research IT team.
Provide QA testing to facilitate system enhancements and bug fixes.
Facilitate user acceptance testing (UAT) with stakeholders.