Remote Application Analyst II: Optimize Enterprise Apps

Washington University in St. Louis; St. Louis (MO); Híbrido; USD 70.000 - 100.000; Tempo integral

Benefícios oferecidos por esta vaga

Vacation & holidays

Health insurance

Transit benefits

401(k) / Retirement plan

Tuition assistance

Caregiver leave

Resumo da vaga

Washington University in St. Louis is seeking an Application Analyst II for a primarily remote role within WashU IT.

You will deliver support for enterprise applications across university units, perform analysis, configuration, and administration, and collaborate with stakeholders to ensure system alignment with research, teaching, and administrative objectives. The position emphasizes incident management, vendor coordination, and quality assurance testing, with on-site availability as needed.

Qualificações

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in IT service management and user support.
• Familiarity with ITIL processes and vendor management.

Responsabilidades

• Analyze use-cases and design technical solutions with stakeholders.
• Provide application configuration, administration, and end-user guidance.
• Coordinate upgrades, testing, and incident handling with vendors and teams.

Conhecimentos

Data analysis

ITIL framework

End user services

Communication

Contract agreements

Formação

Bachelor's degree or equivalent

Ferramentas

SQL

POS Systems Administration

Secure ID & Credentialing Systems

Descrição da vaga

Washington University in St. Louis is seeking an Application Analyst II for a primarily remote role within WashU IT.

You will deliver support for enterprise applications across university units, perform analysis, configuration, and administration, and collaborate with stakeholders to ensure system alignment with research, teaching, and administrative objectives. The position emphasizes incident management, vendor coordination, and quality assurance testing, with on-site availability as needed.