Remote Application Analyst II: Optimize Enterprise Apps

Washington University; St. Louis (MO); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Transit benefits

401(k) / Retirement plan

Tuition assistance

Caregiver leave

Job summary

Washington University in St. Louis is seeking an Application Analyst II for a primarily remote role within WashU IT.

You will deliver support for enterprise applications across university units, perform analysis, configuration, and administration, and collaborate with stakeholders to ensure system alignment with research, teaching, and administrative objectives. The position emphasizes incident management, vendor coordination, and quality assurance testing, with on-site availability as needed.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Experience in IT service management and user support.
• Familiarity with ITIL processes and vendor management.

Responsibilities

• Analyze use-cases and design technical solutions with stakeholders.
• Provide application configuration, administration, and end-user guidance.
• Coordinate upgrades, testing, and incident handling with vendors and teams.

Skills

Data analysis

ITIL framework

End user services

Communication

Contract agreements

Education

Bachelor's degree or equivalent

Tools

SQL

POS Systems Administration

Secure ID & Credentialing Systems

Job description

Washington University in St. Louis is seeking an Application Analyst II for a primarily remote role within WashU IT.

You will deliver support for enterprise applications across university units, perform analysis, configuration, and administration, and collaborate with stakeholders to ensure system alignment with research, teaching, and administrative objectives. The position emphasizes incident management, vendor coordination, and quality assurance testing, with on-site availability as needed.